Human Resource Training & Development Division

• Executive Development Training

• Management & Supervisory Training

• Workforce (Employee) Training

• Project Management

• Decision Analysis

• Customer Service Excellence

• Clerical Training

• Team Building

• And much more…

H.R. Consulting & Measurement Division

• Diversity Measurement Systems Consulting

• Organizational Analysis

• Strategic Planning

• Business Process Re-engineering

• Climate Survey Analysis

• Large Scale Change Management

• Team Building

• Workforce Performance Consulting

• And much more

Diversity Consulting, Training, & Measurement  Division

Diversity Training & DROI Measurement

• All Levels of Diversity Training: Executives, Managers, Employees

• Diversity Strategic Planning Consulting

• Diversity Council/Advisory Committee Consulting

• Diversity Return on Investment (DROI) Studies

• Improving Diverse Workgroup Retention and Performance

• And much more...

Diversity Measurement & Productivity Institute

• Measuring Diversity Results

• Measurable Diversity Strategic Plans

• Calculating Diversity Return on Investment

• Building a Diversity Measurement Scorecard

• Culture and Systems Audits

• Evaluating Your Diversity Training

• Creating Effective Diversity Councils

• And much more…

Diversity Certification Programs for Internal Professionals

• Certified Diversity Trainer

• Certified Diversity Advisor

• Certified Diversity Consultant

• Competency Model Development

• Customer Satisfaction Surveys

• Employee Satisfaction Surveys

• 360 Multi-rater Feedback Processes

• Diverse Workforce Retention Analysis

• Quick Q&A+: Immediate Audience Feedback and Analysis Services for Meetings, Focus Groups, etc.

• Productivity Analysis

• Performance Systems Analysis

• Organizational Climate Surveys

• Customer Pulse Surveys

• Cultural Audits

Sample Software System Products

• MetricLINK^tm Diversity Measurement Software

• Diversity Dashboard Systems

• 2020 Insights Gold 360 Multi-rater Software

• Survey Pro – Survey Development/Analysis System

• Web Site Development Services

• Survey Service Bureau – Turnkey Survey Design/Processing/Reporting

• And much more….

• Web-based Training Development

• CBT-based Training Development

• Custom Course/Workshop Design

• Creating Training Technology Solutions

• Adding Diversity Return on Investment Metrics

• Training Metrics and ROI

• And much more….

• Over 8,000 Book Titles to Choose From

• Video Tapes

•  Audio Tapes

• CD-ROM Programs

• Personal Success Improvement Products

• Web-based Survey Assessment

• Consumer Products

• And much more….

• HRD Services

• Consulting Services

• Organizational Performance Analysis

• Strategic Planning

• Team Building

• Measurement Services

• Customized Instructional Design Services

• Software Products & Services

• And much more…

• Book Publication Services

• Document Binding Services