Mgt/Supv Training

Course Title:

Moving Into Management

Learning Objectives:

Upon completion of this course, participants will be able to:

Analyze and gain a better understanding of a manager’s role

Learn the competencies of a successful manager

Recognize and manage the transitional issues of moving into management

Understand employee versus management perspectives

Analyze performance problems

Conduct employee performance discussion

Select a style of management that encourages effective interpersonal relations and team cooperation versus compliance

Apply coaching techniques

Description:

This program centers around the changes involved when a worker becomes a manager. It is designed to develop the new manager thorough the understanding of current management techniques and to provide the critical skills and information to assist with the transition to management. Special attention is given to application of the concepts learned.

Course Length:

2-3 Days depending on client needs

Management and Supervisory Skills Workshop 2

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Positive Conflict Management

Learning Objectives:

Upon completion of this course, participants will be able to:

Recognize the causes of conflict and anger.

Create conditions which encourage cooperation.

Apply methods to analyze their own emotions.

Analyze conflict situation and select strategies to resolve differences.

Practice conflict resolution skills.

Use action steps for communicating when they are angry with someone.

Use action steps when they are confronted by an angry person.

Description:

Anger and conflict are inevitable in any organization: differences develop, tensions rise and emotions flare. If these differences and tensions are not handled they can result in large financial and non-financial costs such as absenteeism, low morale, low productivity, turnover, poor quality, high re-work and waste. This course provides participants the opportunity to develop skills to handle anger and conflict in a positive results-oriented manner.

Course Length:

2 Days

Management and Supervisory Skills Workshop 3

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Building A Team After An Organizational Change

Learning Objectives:

This program will teach you to:

	Build bridges with diverse others who are now part of your new team.
	Address the emotional turmoil and resistance stages of a personal transition triggered by the change.
	Identify and overcome potential communications barriers.
	Forge common goals and priorities.
	Build a set of personal operating values which are critical to new group transitions during or after a change.
	Identify team-based measurements and benchmarks to assess team progress and results.
	Recognize and eliminate common pitfalls in the "group turned team after a change" process.
	Strengthen ties to the organization’s work and business objectives.
	Develop personal and team transition plans.
	Identify management support and reinforcement points.

Description:

Changes has always been a disruptive force in human affairs, but its effects have never been so widespread, continuous, and deep as they are today. Downsizing, right-sizing, mergers, layoffs, restructuring and the like are becoming commonplace. As a result, these changes have thrust diverse groups of strangers and friends together who now have the mandate to operate as a team.

Individuals from a variety of locations, disciplines, functions, etc., many of whom were left after the smoke of change cleared or who are still waiting to hear, must rise to the organizational challenges of getting the work accomplished as well as handling their own emotional transition and change needs.

Based on the book: The Hidden Side of Employee Resistance to Change by Dr. Edward Hubbard, this program provides concrete advice, step-by-step action plans and skill practice for building teams after a change.

Course Length:

2 Days

Management and Supervisory Skills Workshop 4

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Stress Management

Learning Objectives:

Upon completion of this course, participants will be able to:

	Explain what stress is, where it comes from, and what it can do to you.
	Diagnose present sources and levels of stress.
	Use a variety of stress relaxation techniques.
	Develop a plan of action for managing personal and organizational stress.
	Apply skills to increase the amount of control one has over life situations.

Description:

Changes within an organization can increase the stress levels of employees by requiring new skills, new priorities and new work environments. In this course, participants gain a better understanding of the stress syndrome and how it impacts your health, your professional relationships, and your job performance. Participants will learn strategies and skills for diagnosing and managing your stress as well as others. The program emphasis is on helping individuals to improve their sense of well-being and productivity.

Course Length:

2 Days

Management and Supervisory Skills Workshop 5

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Diversity In The Workplace

Learning Objectives:

Upon completion of this course, participants will be able to:

Identify basic principles for working in a diverse workplace

Identify the many dimensions of diversity

Prevent misunderstandings by learning about the value of differences in the work environment

Understand important aspects of communicating across cultures

Identify interpersonal "blockages" to effective performance with others who are different

Identify vulnerabilities in perspectives which may cause the discount of or failure to see other’s ability to contribute

Practice skills in a face-to-face format that applies concepts learned

Recognize individual and institutional assumptions and practices that have an impact on workplace diversity

Description:

Organizations are becoming increasingly diverse. As a result, employees and managers have to look beyond traditional practices and explore new approaches to working in an environment comprised of the many faces of diversity.

Acceptance, tolerance and understanding of diversity are not enough by themselves to create a productive and profitable workforce. Organizations obtaining a competitive advantage will be those that make the best use of ALL their employees -- each employee’s energy, knowledge, experience, talent and point of view.

Course Length:

2 Days

Special Note:

Diversity Training is Part of a Process

Changing the root culture is at the heart of the leveraging diversity approach. Training is part of making a culture shift, but, you can’t afford to stop there. Corporate cultures don’t change over night. It must be a consciously managed, evolutionary process with key success indicators and measurements built in.

Hubbard & Hubbard, Inc. has a complete Diversity Organizational Development and Change Process designed to strategically link diversity and your business goals and objectives.

Management and Supervisory Skills Workshop 6

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Communicating For High Performance

Learning Objectives:

Upon completion of this course, participants will be able to:

Recognize the causes of communication problems.

Create conditions which encourage cooperation.

Apply methods to anticipate and prevent communication problems.

Analyze conflict situation and select strategies to resolve differences.

Practice communication skills.

Use action steps for communicating when they are angry with someone.

Use action steps when they are confronted by an angry person.

Description:

Communication problems are inevitable in any organization: differences develop and tensions rise. If these differences and tensions are not handled they can result in large financial and non-financial costs such as absenteeism, low morale, low productivity, turnover, poor quality, high re-work and waste. This course provides participants the opportunity to develop skills to communicate in a positive results-oriented manner.

Course Length:

2 Days

Management and Supervisory Skills Workshop 7

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Personal Transition and Change

Learning Objectives:

Upon completion of this course, participants will be able to:

	Describe the specific events which generate transition and change in their life.
	Utilize the power of the "Belief-Destiny Cycle" to "reframe" any change and design their life.
	Identify the seven rules for dealing successfully with personal transitions.
	Identify where they are in the "stages of change" cycle and create strategies for future growth.
	Utilize 25 strategies for dealing with those times when "everything is changing".
	Utilize a personal transitions checklist to make changes work for (instead of against) you.
	Manage endings and deal effectively with loss.
	Capitalize on the creative side of the "Limbo Period" or "Neutral Zone" of personal transition and change.
	Practice 10 strategies to deal effectively with constant "non-stop" change.
	Design a Personal Transition Action Plan to facilitate their new beginning.

Description:

Some people seem to be able to encounter personal change and adjust their lives intentionally, while others encounter change and seem to be in the grip of forces far beyond their control. Some of their changes appear to be fortunate ones, while others are unfortunate. Even when the change appears to be good, it still may cause anxiety and loss. Nonetheless, in most cases, during these change periods, people tend to have one thing in common: they confuse the personal change they are making with the transition they are in. In this course, participants will learn how to harness the true power of the "personal transition and change" process and design their life for success!

Course Length:

1 Day. Other formats are available to meet client needs.

Management and Supervisory Skills Workshop 8

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Managing Multiple Priorities

Learning Objectives:

Upon completion of this course, participants will be able to:

	Explain the importance of managing multiple priorities
	Identify their strengths and weaknesses in time management and managing several priorities
	Develop and track progress against personal and professional goals
	Distinguish between important versus urgent priorities
	Develop an action plan for managing multiple priorities
	Analyze a time log
	Develop weekly and daily planning systems
	Improve their ability to create effective schedules
	Plan and prepare for productive meetings
	Handle several common interruptions
	Implement processes to master paperwork
	Improve delegation skills and conquer procrastination
	Manage interactions with others to effectively use time
	Create detailed action plans to improve overall time and priority management performance.

Description:

This workshop is designed for every business professional who want greater control of his or her time, management style, and life. Managing multiple priorities will help you:

	Take a critical look at how you manage multiple priorities during the day
	Identify ways in which you typically use time effectively and ineffectively, and
	Identify specific ways you can improve your time and priority management skills
	Take control of time wasting habits
	Build an effective system of self-management

Participants will complete an in-depth self-assessment as part of the class and create detailed action plans for performance improvement.

Course Length:

1-2 Days depending on client needs

Management and Supervisory Skills Workshop 9

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Negotiating Skills

Learning Objectives:

Upon completion of this course, participants will be able to:

	Establish goals and achieve win/win agreements
	Gain feedback about approaches to negotiations
	Recognize and handle ploys and tactics
	Practice and apply negotiation strategies and techniques to work-related situations
	Detect confrontation in various situations and develop

Description:

Every manager finds it necessary at some point in their careers to use negotiating techniques. Being a good negotiator for the organization requires knowing how to create opportunities for mutual gains. Developing and maintaining positive working relationships is critical for the success of the company.

Course Length:

2 Days

Management and Supervisory Skills Workshop 10

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640

Course Title:

Implementing Self-Directed Work Teams

Learning Objectives:

Upon completion of this course, participants will be able to:

Define what a self-directed work team is and the benefits

Describe the development stages of self-directed team

Describe the new role of supervisors and team members

Apply quality tools to actual work-related situations

Know what it is like to be a member of a self-directed work team by participating in a SDWT simulation exercise

Facilitate team problem-solving meetings

Analyze and decide if the organization is ready to implement self-directed teams

Description:

One of the most significant changes occurring in the workplace is the developing of teams with the responsibility for improving processes and delivering high quality products and services to customers. These teams are referred to as self-directed work teams.

The movement to self-directed work teams within organizations requires careful planning, execution and involvement all levels. This course provides participants with an opportunity to learn how to initiate and maintain a successful self-directed work team.

Course Length:

2 - 3 Days

Management and Supervisory Skills Workshop 11

Vendor:

Hubbard & Hubbard, Inc.

1302 Holm Rd.

Petaluma, CA 94954

Tel: (707) 763-8380

Fax: (707) 763-3640